Terms & Conditions
References in this following document refer to ‘whiskyinternationalonline.com’, ‘we’ or ‘us’ refers to Whisky International. References herein to ‘you’ and ‘your’ mean the person or entity registering to use whiskyinternationalonline.com.
Age Restriction
We can only sell alcohol products to those over the age of 18 (or the legal age within your own country of residence). By accessing our website, you confirm that you are at least 18 years of age and the minimum legal age for purchasing alcohol in your country of residence.
We reserve the right to ask first-time buyers for identification to prevent fraud and underage purchases.
All deliveries must be signed for by a person of legal drinking age in your country of residence, ID may be required.
Delivery
Our delivery charges are set out (see shipping) on our website. Please note that we can not be liable to ship or deliver to all locations, if you have any queries please contact us to confirm we can deliver to your location.
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please be precise about where you would like the goods left if you are out when we deliver.
We cannot accept any liability for any loss or damage to the goods once they have been delivered in accordance with your delivery instructions.
We will strive to deliver the goods within 7 days of accepting payment.
Once the goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
We can offer insurance at a charge of 3% of the final price excluding shipping.
Your order could be subject to local sales taxes and duties upon arrival in the chosen delivery country and these could be levied at the time the package clears local customs. All addition taxes and charges are the responsibility of the receiver.
Whisky International can not be held responsible for any delays or seizures by customs or any other third-party, it is the customers duty to adhere to local custom, rules and laws for their own county.
Cancellation Rights
Under the Consumer Protection (Distance Selling) Regulations 2000 you have the legal right to cancel your order. We require a minimum 24 hours notice of cancellation. We reserve the right to charge an administration levy for any cancellations.
If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery, you should not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.
Customer Contract Regulations 2014 apply. Should an item not match the description or picture on our site, then the buyer has a 14-day cancellation period. Please contact as soon as possible after receiving the item and we will instruct you further.
Once you have notified us that you are cancelling your contract, any sum debited by us from your credit or debit card will be re-credited to your account as soon as possible, and in any event within 30 days of cancellation.
